COMMUNITY ASSOCIATION MANAGEMENT
HSR Property Services, LLC has an extensive background with Developer Transition and full service property management for Condominium, Townhome, and Single Family Homeowner Associations. Our services for these properties include the following:
Property Management Services
Monitoring all association common areas and facilities, establishing a preventive maintenance routine
Solicitation from highly qualified, licensed and insured contractors as needed
Receive complaints, service requests, and other inquiries regarding the association
Issue violation notices, follow-up pursuant to governing documents
Receive Architectural change applications, processing pursuant to association policy
Obtain property and liability insurance as required, filing claims on behalf of the association
Prepare monthly reports for the Board of Directors
Attend Board of Directors meetings, special meetings or annual meetings
Act as a liaison between homeowners, contractors, vendors, government officials and the Board
Accounting Services
Collection and deposit of assessments
Provide Lock-box, ACH and Credit/Debit card payment processing to your homeowners
All association bank accounts are in the name of the association -- never any commingling!
Maintain association bank accounts, preparing monthly bank reconciliations
Preparation of past due notices, coordination of delinquent accounts with association's attorney
Prepare monthly & annual financial statements, including Budget Variance, Balance Sheet, General Ledger, Cash Receipts & Disbursements
HSR Property Services, LLC uses TOPS software, all financial reporting may be sent to Board Members in PDF format via email
Administrative Services
Act as custodian of association records, including Minutes of Board meetings,
Financial records, Income Tax returns, Annual Corporate filings
Prepare and mail notice of meetings to homeowners
Preparation of annual budget draft for submission to the Board of Directors
Homeowner roster maintenance
Completion of paid assessment letters & homeowner questionaires for sales & refinancing
New homeowner packet mailing
After hours emergency assistance services
Human resources services for associations with on-site personnel
APARTMENT & COOPERATIVE HOUSING MANAGEMENT
HSR Property Services, LLC has an extensive background with new construction, rehabilitation and property management of multi-family rental apartments; including market rate apartments, limited equity housing cooperatives, subsidized housing (HUD 202, HUD 811, HUD 236, BMIR, and Tax Credit). Many of our rental properties sustain an on-site management office with a Site Manager, leasing personnel, maintenance and janitorial staff. Our services for these properties include the following:
Property Management Services
Receive complaints, service requests, and other inquiries regarding the property
Issue violation notices, follow-up pursuant to the lease or program regulations
Obtain property and liability insurance as required, filing claims on behalf of the property
Develop and supervise on-site staff
Human resources services for associations with on-site personnel
Prepare monthly reports for the Board of Directors
Preparation of annual budget draft for submission to the Board of Directors
Attend Board of Directors meetings
Act as a liaison between residents/members, contractors, vendors, government officials and the Board
Marketing & Leasing
If new development, establish Marketing and Tenant / Resident Selection Plans
Periodically review all marketing plans, forms, policies and procedures and update as required to stay in compliance with various governmental agencies
Monitor site traffic, model apartment (if any), advertisement, and lease expirations
Make recommendations for rental rates or marketing concessions
If subsidized, monitor and assure compliance with governmental agencies occupancy requirements
Monitor and review rental application intake for compliance with fair housing
Monitor waiting lists
Maintenance
Develop, revise and monitor preventive maintenance schedules
Establish and monitor project inventory
Regularly inspect all common areas, exterior and interior
Develop, revise and monitor capital improvement plan
Solicit proposals for one time and regular contracts
Monitor tenant / resident work order system
Monitor all regular service contracts, including all life safety equipment
Monitor project's key control system
Accounting Services
Collection and deposit of rents / carrying charges; Security Deposits
All bank accounts are in the name of the property -- never any commingling!
Maintain bank accounts, preparing monthly bank reconciliations
Preparation of past due notices, coordination of delinquent accounts with property's attorney
Prepare monthly & annual financial statements, including Budget Variance, Balance Sheet, General Ledger, Cash Receipts & Disbursements
